COVID-19 Certificates Required for Croatia Government Institutions FAQs

November 13, 2021 — Given the accelerated spread and increased risk of transmission of COVID19, the decision was made to extend the use of COVID certificates to state and public service institutions in order to ensure the availability of public services and combat the spread of COVID-19.

Decision on Mandatory Presentation of COVID Confirmation or Testing

Where to pick up your COVID-19 certificate?

• the platform eGradani (e-citizens)
• at all test sites
• HZZO
• pharmacies
• family medicine clinics, pediatric and somatology clinics
• For non-citizens, non-residents and visitors: email [email protected]

Where is it necessary to present a COVID certificate?

• when entering the premises of state or public services
• when entering the premises of local and regional governments
• when entering state/local government owned companies

Who is required to present a COVID-19 certificate (effective November 16)?

• officials
• civil and public servants
• local officials
• employees of companies owned by the state, local or regional government
• all visitors of the premises of state and public institutions
• army
• airport employees

Exceptions to COVID-19 certificates:

• students and pupils
• people under 16 years of age
• a person who brings a child to school or kindergarten
• a person accompanying a person who cannot take care of her/himself
• a person who comes to a HZZO office to pick up their covid certificate
• customers of postal services who must pick-up packages for which non-acceptance would have legal consequences
• people who have a contraindication to the vaccine
• people who must appear before judicial authorities

Confirmation of third dose:

• after vaccination with the third dose, a vaccination certificate will not be extended
• a new certificate must be issued, which is valid for one year from the date of vaccination

Other evidence that a person has recovered from COVID-19:

• doctor’s confirmation that the person has had COVID-19 within the past 12 months (based on a rapid antigen test)
• presentation of a medical diagnosis for people registered as probable cases
• medical documentation for people who have been confirmed to be infected with the virus by PCR test within the past 12 months

Translation powered by Google Translate. Original FAQs here and here. More information on the COVID-19 situation in Croatia here.